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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gayla Blazer

April 10, 2025

5  out of  5
rating by Gayla Blazer
"Julie is the best.! She is so helpful and always goes above and beyond to help."
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Delane Styles

April 2, 2025

5  out of  5
rating by Delane Styles
"Julie is awesome !"
We responded:
"Delane, thank you for your kind feedback about Julie in my office. We strive to provide the best service possible. Eric"
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Jeani Matthews

April 1, 2025

5  out of  5
rating by Jeani Matthews
"Friendly like family,knowledgeable,informative and easy to understand...greatrates too!😊"
We responded:
"Jeani, thank you for your kind feedback about my office and team. We strive to provide the best possible experience for our clients. Eric"
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Lynne Wilder

March 24, 2025

5  out of  5
rating by Lynne Wilder
"Great service! Feel like they care about getting me the best rates they can."
We responded:
"Hey Lynne, thank you for the positive feedback about our office. Eric"
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Joni Daniel

March 14, 2025

5  out of  5
rating by Joni Daniel
"Julie is always so helpful and takes great care of our insurance needs."
We responded:
"Thank you, Joni, for the kind words about Julie and our office. We value our clients as well as their feedback about our service. Eric."
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Jan Pack

March 13, 2025

5  out of  5
rating by Jan Pack
"I have been with this State Farm office since I was 16 (50 years) and have always had excellent customer service. Most current, Eric and his staff are true professionals and live up to the expectations that I have experienced in the past. I am partial to Julie, she has been my go to person because of her expertise in the insurance field. She is courteous and explains situations on our account in a way I can understand. I appreciate how she seems to enjoy answering all my questions. Thank you for always helping my husband and I when we need you. Jan Pack"
We responded:
"Jan, thank you for taking the time to give us positive feedback about our office and Julie. We strive to give excellent service and to take care of our clients. Thank you. Eric"
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Tena Bennett

March 7, 2025

5  out of  5
rating by Tena Bennett
"Eric and Julie are very nice and willing to go out of their way to help their customers. I do suggest dealing directly with them and no one else in the office. I give them 5 stars because Julie and Eric has worked hard for them."
We responded:
"Tena, thank you for your kind response. Our office strives to provide excellent service and treat everyone with respect. if you ever need anything do not hesitate to reach out. Eric"
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Karen Worex

February 21, 2025

5  out of  5
rating by Karen Worex
"Very friendly and helpful! Gave me the help and attention that I needed."
We responded:
"Thank you, Karen, for the 5-star review. Our office strives to give every one of our clients the best service possible. Eric"
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Brent McNamara

February 19, 2025

5  out of  5
rating by Brent McNamara
"Eric has been my agent for close to 20 years and we are super happy with him. He is always available for questions and has been there for us when we had insurance issues. A good example is when we had a boating issue and needed our policy number for TWRA. He drove to the office on a Saturday to get that for us!!! Keep up the good work Eric."
We responded:
"Hey Brent, thank you for the kind words and we always strive to go above and beyond for our clients. Thank you again. Eric"
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Nancy Foust

February 18, 2025

5  out of  5
rating by Nancy Foust
"Eric and his staff have always been such an asset to our family. Whenever we have had questions and/or changes to our policy, they have been handled quickly. We greatly appreciate their professionalism and knowledge of the business."
We responded:
"Thank you for the five-star review, Nancy! Providing efficient, professional, and knowledgeable service is our goal. I am glad we could assist your family. If you ever need anything, we're here to help! -Eric"
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Nette Ferrari

February 14, 2025

5  out of  5
rating by Nette Ferrari
"Eric and his team at State Farm are always there when you need them.. they are immediate to respond and communicate with you in an emergency.. They are fast to act and take care of your needs when they arise.. I would recommend them to anyone!!"
We responded:
"Nette, thank you for your kind words. We always appreciate feedback so we can evaluate how we can improve and how well we do. Thank you, Eric."
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Becky Williams

January 17, 2025

5  out of  5
rating by Becky Williams
"Great service on everything we own!"
We responded:
"Hey Becky, thank you for the positive feedback. Eric"
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Joshua Chiasson

January 17, 2025

5  out of  5
rating by Joshua Chiasson
"Awesome people to work with. And very very good customer service!!!"
We responded:
"Hey Joshua, thank you for the kind feedback. "
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Robin Foster

January 17, 2025

5  out of  5
rating by Robin Foster
"Great place to do business with! Julie always takes good care of me!"
We responded:
"Thank you for your kind words, Robin! I am glad to hear that you’ve had a positive experience with us and that Julie has taken such good care of you. If there’s ever anything more we can assist you with, don’t hesitate to reach out! -Eric"
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David

September 20, 2024

5  out of  5
rating by David
"Cindy at Eric Varner’s office is GREAT! She has gone above and beyond to help my wife and me."
We responded:
"Hey David, thank you for your kind words and feedback. If you ever need anything please email, call or text our office. "
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Amy Maxey

September 20, 2024

5  out of  5
rating by Amy Maxey
"Eric and his staff are fantastic. They are always there to help or give advice. I always ask for Julie ,she has always been so helpful and knowledgeable. Great group I highly recommend them!"
We responded:
"Hey Amy, thank you for your kind words about our office and Julie. We take pride in treating our clients like family. If you ever need anything please call, text or drop by."
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21jumpstart

August 9, 2024

5  out of  5
rating by 21jumpstart
"The team at Eric Varner‘s office in Newport are great! All of them have been eager to help me anytime I have a question or go in to see them. Just recently, I had some insurance changes that I needed to make concerning my vehicles, and Julie was very proactive and helped me save a significant amount of money without compromising my coverage. Just another reason why I am a long-term customer with State Farm. I will always recommend you guys!"
We responded:
"Thank you so much for your kind response. I am glad Julie was able to help you with auto insurance. Eric"
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Kristi Dance-Kinkead

August 7, 2024

5  out of  5
rating by Kristi Dance-Kinkead
"Laurie is amazing. We had some issues with a venue wanting things in our insurance policy that I didn’t understand and she took care of it completely, no matter how long it seemed to take or how strange the requests were. So glad I chose y’all for my business insurance needs!"
We responded:
"Thank you for your kind review, Kristi! I am thrilled to hear that Laurie was able to assist you with your insurance needs. I am also glad Laurie could help make things seamless for you. If you have any further questions or need assistance, please don't hesitate to reach out to Laurie or the rest of our team! -Eric "
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Ernestine Griffin

June 24, 2024

5  out of  5
rating by Ernestine Griffin
"Awesome insurance agency, been with Eric Varner for 17 years and they have always been there for us whatever our needs. Julie is absolutely amazing, she knows her stuff and will get you best prices for your needs."
We responded:
"Thank you for the five-star review, Ernestine! I am thrilled to hear that you've had such a positive experience with our team over the past 17 years. It's nice to know that Julie has been helpful with your insurance needs. Cheers to more years together! Eric"
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Jasper Stratton

May 31, 2024

5  out of  5
rating by Jasper Stratton
"What a life saver and money saver. Very honest all I can say is Cindy your the best"
We responded:
"Hey Jasper, thank you so much for the kind review and we are glad we were able to help you. Call our office anytime if you ever need anything. Eric"
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Chandra Presnell

May 31, 2024

5  out of  5
rating by Chandra Presnell
"Friendly helpful staff."
We responded:
"Chandra, thank you for your kind words and review. "
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Lori Carpenter

May 28, 2024

5  out of  5
rating by Lori Carpenter
"After trying to deal with other agents, and some others that would not return my calls, I must say this office seemed more than happy to answer my questions, and got my coverage in place quickly. AND, they kept their word and called me back😁 It was a delight working with Laurie, and I feel confident I will get a response should I ever have changes, claims, or questions in the future… that's a good feeling. Thank you!"
We responded:
"Thank you for your kind review, Lori! I am happy to hear that our office was able to answer your questions promptly and get your coverage in place. It's nice to know that Laurie provided you with excellent service. Laurie and the rest of our team are here for you! -Eric"
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Dee

May 23, 2024

5  out of  5
rating by Dee
"May 2024 Update Just sharing that we continue to have a great experience with this State Farm office. Eric and Julie are extremely knowledgeable and helpful. Recently they assisted us with a new renter’s policy for our son and car insurance. They are always responsive and very kind. Definitely use this team if you are in Eastern TN! ********************************** We recently finished building a home in the Cosby area. We contacted Eric's office for homeowner's insurance and everyone we spoke to was very nice and professional. Julie worked with us directly to create a policy which would meet our needs. Since we have been long time State Farm policy holders, she contacted our current agent in another area for our history and was able to offer us a deep discount. She proactively suggested she reach out, did so the same day and called us immediately with the good news. Eric visited our property the next day and was able to issue a policy right away. I highly recommend this State Farm office! Great customer service!"
We responded:
"Thank you, Dee, for your kind words and review. Our office strives to provide the best service to our clients, and we value your relationship and feedback."
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Janna Combs

May 21, 2024

5  out of  5
rating by Janna Combs
"Everytime I go in it’s always quick easy and the ladies are always so nice and helpful. I appreciate you guys."
We responded:
"Thank you for your kind words, Janna! I am glad to hear that each visit has been seamless and that our team has been nice and helpful. Your appreciation and support mean a lot to us. If you need further assistance, please don’t hesitate to reach out! -Eric"
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Amelia Celeste M.

May 20, 2024

5  out of  5
rating by Amelia Celeste M.
"Julie was so helpful and helped me get the best rate. They are always so helpful at this location. I have nothing negative to say!"
We responded:
"Amelia, thank you for your kind words about Julie and my office. If you ever need us, we are just a call, click away. Eric"