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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ernestine Griffin

June 24, 2024

5  out of  5 rating by Ernestine Griffin
"Awesome insurance agency, been with Eric Varner for 17 years and they have always been there for us whatever our needs. Julie is absolutely amazing, she knows her stuff and will get you best prices for your needs."
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Jasper Stratton

May 31, 2024

5  out of  5 rating by Jasper Stratton
"What a life saver and money saver. Very honest all I can say is Cindy your the best"
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Chandra Presnell

May 31, 2024

5  out of  5 rating by Chandra Presnell
"Friendly helpful staff."
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Lori Carpenter

May 28, 2024

5  out of  5 rating by Lori Carpenter
"After trying to deal with other agents, and some others that would not return my calls, I must say this office seemed more than happy to answer my questions, and got my coverage in place quickly. AND, they kept their word and called me back😁 It was a delight working with Laurie, and I feel confident I will get a response should I ever have changes, claims, or questions in the future… that's a good feeling. Thank you!"
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May 23, 2024

5  out of  5 rating by Dee
"May 2024 Update Just sharing that we continue to have a great experience with this State Farm office. Eric and Julie are extremely knowledgeable and helpful. Recently they assisted us with a new renter’s policy for our son and car insurance. They are always responsive and very kind. Definitely use this team if you are in Eastern TN! ********************************** We recently finished building a home in the Cosby area. We contacted Eric's office for homeowner's insurance and everyone we spoke to was very nice and professional. Julie worked with us directly to create a policy which would meet our needs. Since we have been long time State Farm policy holders, she contacted our current agent in another area for our history and was able to offer us a deep discount. She proactively suggested she reach out, did so the same day and called us immediately with the good news. Eric visited our property the next day and was able to issue a policy right away. I highly recommend this State Farm office! Great customer service!"
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Janna Combs

May 21, 2024

5  out of  5 rating by Janna Combs
"Everytime I go in it’s always quick easy and the ladies are always so nice and helpful. I appreciate you guys."
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Amelia Celeste M.

May 20, 2024

5  out of  5 rating by Amelia Celeste M.
"Julie was so helpful and helped me get the best rate. They are always so helpful at this location. I have nothing negative to say!"
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Alicia Burch

May 14, 2024

5  out of  5 rating by Alicia Burch
"I work with a lot of different insurance agents due to my job. I can honestly say, hands down you will get great customer service out of this office. Eric knows all his customers names and makes it a point to. He goes above and beyond for most of his clients."
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Dwight Marshall

April 17, 2024

5  out of  5 rating by Dwight Marshall
"Great group of people Eric and his staff are very helpful and knowledgeable. They will go out of their way to help you with whatever you need. Thank you!!!"
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Karen France

April 15, 2024

5  out of  5 rating by Karen France
"I have all my insurance with State farm. Julie was very helpful helping me decide all my insurance needs. Always friendly. Just added my new home an couldn't be more happy. Worry free, stress free. Thank you Julie at Eric Varner State Farm"
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Heath Halley

April 11, 2024

5  out of  5 rating by Heath Halley
"Great people that really work hard for you."
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Ramona Walton

April 9, 2024

5  out of  5 rating by Ramona Walton
"Julie is always so nice n helpful. I’v been with State Farm probably 30 years. All the other girls are very nice too."
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Ofelia Rodriguez

April 4, 2024

5  out of  5 rating by Ofelia Rodriguez
"I like to meet new people. When they become to be friends and treat me right they are family to me. So this being said I love them for being there for me and helping me for more than 10 years with all my needs. I highly recommend them. Come see them they are great people that will help you with all your insurance needs."
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Kristy Miles

April 2, 2024

5  out of  5 rating by Kristy Miles
"What a great experience! Julie is friendly and helpful!"
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Jamie Ball

March 25, 2024

5  out of  5 rating by Jamie Ball
"I love my people an my office I recommend them any time they go beyond to help with your needs"
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March 23, 2024

5  out of  5 rating by Patricia
"They are super sweet ladies. Love going in to see them"
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Brandi Wetzel

March 18, 2024

1  out of  5 rating by Brandi Wetzel
"Been paying really all my life,still don't have a new ride with keys in my hand ...Thanks for taking my money"
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Janelle Brock

March 5, 2024

5  out of  5 rating by Janelle Brock
"In approx late January to early-mid February 2024, I was shopping around looking for a renters policy that I needed to protect some things that would need to be stored. I had contacted Eric Varner's State Farm Agency in Newport, TN for a quote. When I called the office, a woman named Laurie answered my call. She made sure to thoroughly explain everything about the renters policy to me. I very much appreciated the time she took to not only speak to me but also her attention to detail as she made sure that the policy was exactly what I needed. From the very beginning of the call to the end of it, Laurie was very proficient & efficient as well as kind, professional, & informative. I am very pleased with our interaction, how I was treated as a potential client & even now as a client. For these reasons, I will certainly continue to do business with this State Farm office & with Laurie, as I will make sure to contact her with any future insurance needs that I may have."
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Rhonda Day

March 5, 2024

5  out of  5 rating by Rhonda Day
"Office manager Julie is great! I would work with her again anytime."
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curtis fettes

February 8, 2024

5  out of  5 rating by curtis fettes
"Great service m! Awesome staff."
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Terry Williamson

December 4, 2023

5  out of  5 rating by Terry Williamson
"I use State Farm for my car and house insurance. I trust them and they have always been there for me."
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Kathy Harkness

October 30, 2023

5  out of  5 rating by Kathy Harkness
"The agents are very friendly and polite. They are very patient and caring about helping you and answering your questions."
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Peggy Sharp

August 31, 2023

5  out of  5 rating by Peggy Sharp
"Worked with Eric and team (primarily Julie who was awesome) for an unique situation home policy. They were great to work with and kept me informed each step of the way. This is after trying to work with other agents that wouldn't return calls/e-mails, wouldn't follow through and/or would quote one thing but attempt to bill for something else."
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Kim W

August 30, 2023

5  out of  5 rating by Kim W
"Eric Varner & his staff are highly professional & very helpful! We highly recommend them!!"
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John Browning

June 5, 2023

4  out of  5 rating by John Browning
"It's hot out here but cool in there"